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Feb
14

Dewberry to prepare master plan for CSX intermodal hub

Rail News Home CSX Transportation 2/14/2017 Rail News: CSX Transportation
The Carolina Connector will be a major intermodal hub for CSX.Photo – ncdot.gov

The North Carolina Department of Transportation (NCDOT) has selected Dewberry to develop a transportation and freight master plan for the new Carolina Connector intermodal rail terminal in Rocky Mount.

CSX announced in July 2016 that it would build the terminal, which will serve as a major intermodal transportation center for the Class I. Construction is slated to begin in 2018; operations are expected to begin in 2020, according to CSX.

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Feb
14

Dewberry to prepare master plan for CSX intermodal hub

2/14/2017    

Rail News: CSX Transportation

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Feb
13

CSX extends board nominee deadline for 2017 annual meeting

Rail News Home CSX Transportation 2/13/2017 Rail News: CSX Transportation
CSX Corp. announced late last week that its board has extended the deadline until Feb. 24 to nominate directors and to propose other business to be considered at its 2017 annual meeting.The original deadline was Feb. 10. Any director nominations or proposals of other business that comply with the company's bylaws that are received by Feb. 24 may be brought before shareholders for a vote at the annual meeting.The extended deadline move comes as CSX continues to have discussions with former Canadian Pacific Chief Executive Officer E. Hunter Harrison and activist investor Paul Hilal of Mantle Ridge LP. CSX is discussing a potential contract that would make Harrison CEO of CSX, according to reports by The Wall Street Journal. The newspaper reported that Hilal has requested six seats on CSX's board.CSX, Harrison and Hilal were scheduled to meet Feb. 10 to discuss the proposal. Contact Progressive Railroading editorial staff. More News from 2/13/2017

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Feb
13

CSX extends board nominee deadline for 2017 annual meeting

2/13/2017    

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Feb
07

Hunter Harrison, Mantle Ridge, CSX: What's next? Analysis by Tony Hatch

Rail News Home CSX Transportation February 2017 Rail News: CSX Transportation

Tony Hatch is an independent transportation analyst and consultant, and a program consultant for Progressive Railroading’s RailTrends® conference. By This email address is being protected from spambots. You need JavaScript enabled to view it.Last week, the Wall Street Journal (WSJ) broke the remarkable — and, as far as I can tell, true — story that CSX Corp. was in settlement talks with E. Hunter Harrison (EHH) and Mantle Ridge LP and thus, one expected, close to a resolution. This, just a couple weeks after various news media reported that EHH was working on an agreement with Mantle Ridge's Paul Hilal to secure a senior management position at CSX.Here's a summary of what I think is happening, what is likely to happen and what some of the corresponding issues will be along the way:• This is not about consolidation, which I think (a) would be unlikely, given the stances of most of the related stakeholder groups and (b) is ill-advised, given poor benefit/cost ratio due to the likely penalties (access) and hidden costs involved. Mergers also involve shippers, labor, other railroads, politicians, communities, regulators, etc. • Already over? There is only one stakeholder group in play here: CSX shareholders, present and future. Most in the financial community already thought that EHH would land at CSX, given his track record and the associated following he has on the Street; the WSJ has advanced that thesis. Many sell-side analysts already have published models with CSX sporting new post-EHH operating ratios (OR). • The holdup may be about the number of board seats, as the WSJ suggested, and supporters have mentioned full board support as the reason for EHH’s more rapid success at CP than in his previous “victories” at Illinois Central and CN. There is more than one reason for the success comparisons — along with that factor (a) must be considered; (b) belief — there is tangible evidence of prior success; and, lest we forget, (c) timing and/or luck as CP at EHH-entry had an artificially high OR that was in the process of self-correcting (to a still higher than EHH-like number).• CSX is — sorry, folks — different from the railroads in his past successes. This is a mixture of fact and opinion, to be sure, but there are structural differences that may not be insurmountable but at minimum should be considered:1. It is an eastern U.S. railroad with much higher densities and shorter lengths of haul.2. It is not “broken” — CSX has improved operations dramatically and made progress through strategic change with its planned "CSX of Tomorrow," which has also allowed them to both cut outright capex and still nurture the core network to an even greater degree (capex being important to me). 3. Its “failure” to reach the long-stated OR target of 65 percent is almost (but I suspect) entirely due to the loss of $2 billion in high margin coal business. This may at last provide the “teaching moment” that the OR is but one ratio by which a railway is judged, not the only one (return on invested capital, among others).4. It is not poorly managed — not only is the plan (albeit not fully defined) exciting, but CSX has a dynamic new C-Level Team (CMO/CFO/COO). That being said, most railway people believe EHH to be the superior operator who can improve just about anything. In addition, CSX — unfortunately, like most of the railroads — provided fairly tepid “color” on the quarterly call, coming the day before The Big News.5. It is also a different time. As with the secular decline in coal, the importance of increased service to merchandise and IM customers has never been more critical (and with a longer term threat of AV trucking down the road). CN has prospered in a “kindler/gentler” post-EHH environment; CP has been a huge success, of course, but in terms of marketing and customer relations, the jury is still out — after all, EHH retired there without having named a CMO!  6. Plays well with others? There's also the historical antipathy of EHH to industry organizations such as the Railway Association of Canada, Association of American Railroads, CREATE, etc., in a time of extreme political complexity and national labor negotiations.On the other hand, I believe that this, from EHH’s point of view — and I am speculating here — is about legacy: not of the man, but the idea — that Precision Railroading can work in different environments and times. And, as I have always said and written, one underestimates EHH at one’s own risk. For now, we’ll wait until the supposed deadline of Friday, Feb. 10. Tony Hatch is an independent transportation analyst and consultant, and a program consultant for Progressive Railroading’s RailTrends® conference. Email him at This email address is being protected from spambots. You need JavaScript enabled to view it..
Keywords Browse articles on Hunter Harrison CSX Mantle Ridge Wall Street Journal precision railroading Contact Progressive Railroading editorial staff.

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Feb
06

CSX slates public meeting on Illinois intermodal terminal

2/6/2017    

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Jan
20

CSX comments on Harrison takeover reports

1/20/2017    

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Jan
18

CSX earnings down 2 percent, revenue up 9 percent in Q4

1/18/2017    

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Jan
12

CSX customers planned capital projects totaling $9.5 billion last year

1/12/2017    

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Dec
27

CSX train passes through new D.C. tunnel

12/27/2016    

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Dec
19

Maryland reapplies for federal grant for Howard Street tunnel project

12/19/2016    

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Dec
07

CSX schedules public meeting on Carolina Connector project

12/7/2016    

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Nov
30

CSX expects Q4 EPS to be 'flat, slightly up'

11/30/2016    

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Nov
22

CSX named 'military-friendly' employer

11/22/2016    

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Nov
18

JAXPORT opens new rail terminal

11/18/2016    

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Nov
17

CSX cleaning up after trains collide in central Florida

11/17/2016    

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Nov
10

CSX's Sanborn updates expectations for Q4

11/10/2016    

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Nov
09

CSX names Rutherford VP-industrial products

11/9/2016    

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Nov
09

For CSX, a workforce of the future is an integral part of a 'railroad of tomorrow'

Rail News Home CSX Transportation November 2016 Rail News: CSX Transportation

Photo – CSX By This email address is being protected from spambots. You need JavaScript enabled to view it., Managing EditorCoal isn’t king for CSX anymore. The commodity now generates a small portion of the railroad’s annual revenue instead of the lion’s share.So, the Class I is in the early stages of adopting a “CSX of Tomorrow” strategy that calls for realigning its network to de-emphasize coal traffic, and optimize intermodal and merchandise business; deploying more automation; and honing service performance to boost reliability and responsiveness. To learn more about the strategy, read this cover story in Progressive Railroading’s November issue.There’s one other main component of the CSX of Tomorrow: a Team of Tomorrow (ToT). To help carry out the strategy, the Class I seeks to develop a more diverse, versatile and highly skilled workforce. Such a team will up the ante on working collaboratively, making decisions quickly, embracing new technologies and finding ways to boost productivity, says CSX Senior Vice President and Chief Administrative Officer Cressie Brown.But first, ToT developers are defining what skillsets employees need to be an integral part of the CSX of Tomorrow.Some important traits: that they be innovative, to think outside the box; flexible, to help flex CSX’s resources; and geared toward service excellence, which is vital “because of the service-sensitive markets we’ll be in,” says Brown. Ultimately, CSX aims to get beyond traditional promotion schemes and training programs to help employees develop new skills in such critical areas as emerging technologies, analytics and customer insight.CSX now is conducting "unconscious bias" seminars for its 2,500 managers and department leaders that are designed to help them better understand some preconceptions that might surface in their decision-making. CSX

Developing a ToT in part calls for establishing a talent pipeline to retain the most experienced and skilled employees who contribute at a high level, and recruit the brightest and most proficient new workers, says Brown. To get such a pipeline flowing, CSX aims to make tweaks and/or major changes to its career development, training and recruiting programs.

In terms of retention and career development, the railroad in late 2015 launched an employee valuation initiative to “get our hands around the Team of Tomorrow,” says Brown. The initiative involved employee interviews, focus groups and research to determine why people joined CSX and why they stayed at the company. The feedback will help identify ways to retain valuable and experienced workforce members.

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Nov
08

The 'CSX of Tomorrow' will dawn if the railroad can adopt a more intermodal-driven, less coal–centric operating strategy

Rail News Home CSX Transportation November 2016 Rail News: CSX Transportation

Photo – CSX — By This email address is being protected from spambots. You need JavaScript enabled to view it., Managing EditorTo say sagging coal volumes have been a drag on CSX’s finances the past five years is an understatement. Coal revenue losses that have been mounting since 2011 are expected to reach a total of $2 billion by 2016’s end.The Class I’s coal fortunes aren’t expected to turn anytime soon, either. Low natural gas prices figure to keep compelling domestic utilities to favor that power-plant fuel source for the foreseeable future and tectonic shifts in the global coal market are forecast to keep abating U.S. exports. So, a change in strategic direction is necessary to deal with coal’s steep fall from its longtime perch as the railroad’s top revenue producer.Last year, the senior executive team met to develop a strategy framework that could address the changing customer base and shifting business portfolio. Ultimately, the team considered two options: continue to chase ways to help overcome the coal losses in the short term or develop a plan to change the structure and operation of the coal-dominant railroad for the long term. They opted for the latter.A 40-member cross-functional group that included leaders from each department then helped flesh out the idea and shape specific supporting initiatives, and CSX’s board reviewed and approved the chosen strategy in early 2016. Now, if it ushers the Class I into a new era as hoped, the “CSX of Tomorrow” will dawn in the not-too-distant future.Formally launched in late April, the CSX of Tomorrow (CoT) strategy calls for the company to:
• realign its network to de-emphasize coal traffic and optimize the volume-growth potential of the more promising intermodal sector and solid merchandise segment;
• deploy more high-tech equipment and information systems to forge a highly automated railroad that can support safety, service-performance and efficiency efforts;
• pursue service excellence to help prompt volume growth and better meet customers’ needs; and
• develop a workforce of the future with the right tools and skills to drive productivity and innovation.Expected to take a number of years to implement, the strategy will help spur volume growth and increase profitability in the intermodal and merchandise franchises, and yet preserve the business value of coal as it becomes a smaller part of the company’s portfolio, says CSX Chairman and Chief Executive Officer Michael Ward.“We’ve got to adapt; the world has changed. Coal has gone from one-third of our annual revenue to about 15 percent,” he says. “We have been a more cyclical company, one that was a slave to the vagaries of the general economy. Now, we can be more nimble and flexible.”CSX will benefit by controlling the things it can control: service, safety and productivity, says Ward. In addition, the strategy can help the company attain its long-term goal of a mid-60s operating ratio.CSX plans to carry out the CoT in part by operating two networks: a primary one accommodating longer and heavier trains along the “Iron Triangle” mainlines between Chicago, New York City and Jacksonville, Fla.; and a local one comprising other lines and territories that don’t require the same train speeds and resource intensity. Each network will essentially have the same route mileage, and the local network would retain the same level of safety and customer service as the primary one.CSX also aims to extend sidings or build new ones to accommodate longer trains; triple the amount spent each year on technology adoptions; and provide better quality-of-life benefits and more modern equipment to hone a stronger workforce.Operational performance a prime componentService execution is the most critical aspect of the CoT, says Ward. To win over and best serve shippers of truck-competitive freight, CSX needs to align operating capabilities to customers’ expectations and provide consistently higher levels of reliability.“If we want to grow our other businesses, the service has to be there,” says Ward.He believes the CoT initiative aligns well with the company’s vision to be the safest, most progressive North American railroad, one that relentlessly pursues customer and employee excellence. It lines up with CSX’s core values, too, says Ward. That means continually striving to be fact-based, ensuring people make the difference, stressing safety as a way of life and getting the right results the right way.“It’s how we behave and who we are. It still fits,” says Ward. “The biggest difference [with the CoT] is being more intentional in deploying technology.”CSX strategists performed a lot of modeling exercises to ensure the strategy could be carried out, and the team plans to tweak and refine it as CoT implementation continues.“The way we see it is: OK, we have a path now, and we see where we’re going,” says Ward.A new terminal under construction in Pittsburgh, which is slated to open next year, figures to help boost intermodal business. CSX

But there will be some bumps along that path. For example, to become a more efficient and productive CoT, there will be hundreds of fewer jobs at the company. Meetings have been held with rail labor unions about the job reductions, which mostly will be addressed through attrition, says Ward.

“We’re not being secretive about it. We will have less jobs available,” he says.

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