The Washington Metropolitan Area Transit Authority (WMATA) on Tuesday announced plans to add a stairway at Shady Grove Station in its fiscal-year 2020 capital program and eliminate the ”Grosvenor Turnback" service pattern Dec. 17 to double rush-hour service at four Montgomery County stations.
The new stairway is needed to ease platform congestion when trains arrive at Shady Grove Station, primarily during the evening rush hour, WMATA officials said in a press release. The stairs will improve platform egress by creating an additional way for customers to exit the station. Currently, all riders arriving at the station by train take several minutes to make their way to a single descending escalator or use an adjacent existing staircase to clear the platform.